Powerful Business E-books and Audio Recordings

I have created this incredible compilation containing 28 powerful business e-books and 2 powerful business MP3 audio recordings!

I am selling this compilation at the price of N25,000 (twenty-five thousand naira) only.

If you want to have a copy then pay the above sum of money into my bank account with details as follows:-

Bank: Bank PHB

Account Name: Aneke Ferdinand Chibuike

Account Number: 153200007552

After making the payment, send me an email to afchike@yahoo.com or give me a call on +2348060965341 to tell me that you have paid; and then I would email or sms you the login information for you to go to this page of my site to download the materials.

But if you would want to have the compilation in a CD format, then come down to my office and pick it up, my office is at:-

No. 24 Association Avenue, behind Texaco Filling Station, Apapa-Oshodi Expressway, Ijesha, Surulere, Lagos.

Meanwhile, if you do not have N25,000 to pay for the compilation, then choose your favorite books and audios and I shall email you those ones at the price of N3,000 - N5,000 each.

The contents of the compilation go something like this:-

1. How To Talk To Anyone, Anytime, Anywhere by Larry King (Yes, The Larry King you know); an audio MP3 recording.

2. Why CEOS Fail by David L. Dotlich and Peter C. Cairo

About The Authors

David L. Dotlich, Ph.D., has been involved with planned organisational change in academics, business, government, and consulting for twenty years. He was formerly executive vice president of Honeywell International and Groupe Bull. David is a business adviser and coach to senior executives of Johnson & Johnson, Bank of America, McKesson, Merck, NOvartis, Intel, Washington Mutual, and many others. He is the coauthor of Action Learning (Jossey-Bass, 1998), Action Coaching (Josse-Bass, 1999), and Unnatural Leadership: Going Against Intuition and Experience to Develop Ten New Leadership Instincts (Jossey-Bass, 2002).

Peter C.Cairo, Ph.D., is a contultant who specializes in the areas of leadership development, executive coaching, and organization effectiveness. He is the former chair of the Department of Organizational and Counselling Pychology at Columbia University and currently a member of the faculty of Columbia University Business School Executive Education. Peter's clients include Avon Products, Merck, Colgate, Bank of America, Lilly, and Thomson. He is the coauthor of Action Coaching (Jossey-Bass, 1999), and Unnatural Leadership:Going Against Intuition and Experience to Develop Ten New Leadership Instincts (Jossey-Bass, 2002).

3. The Art of Selling To The Affluent by Matt Oechsli.

About The Author

Matt Oechsli is the founder and president of the Oechsli Institute, an internationally recognized consulting and research firm with clients such as American Express, Merrill Lynch, Wachovia, Morgan Stanley, and Pioneer Investments. He is a leading authority and much sought-after speaker on how to attract, service, and retain affluent customers and clients.

4. Why We Want You To Be Rich by Donald Trump and Robert Kiyosaki

About The Authors

Donald J. Trump
Chairman and President, The Trump Organisation

Donald J. Trump is the very definition of the American success story, continually setting the standards of excellence while expanding his interests in real estate, gaming, sports and entertainment. He is a graduate of the Wharton School of Finance and started his business career in an office he shared with his father.

In New York City, the Trump signature is synonymous with the most prestigious of addresses, among them the world-renowned Fifth Avenue skyscraper, Trump Tower, the Trump International Hotel & Tower, voted the best US Hotel by Conde Nast Traveler, Trump World Tower at the United Nations Plaza, 40 Wall Street, and Trump Park Avenue. Besides New York, he is involved in developing properties across the nation, with projects in Chicago, Las Vegas, Miami, Atlantic City, Los Angeles, and Palm Beach. Mr. Trump’s portfolio also includes four award-winning golf courses in New York, New Jersey, Florida and California, and the historic Mar-a-Lago Club in Palm Beach, Florida. His first project in Dubai was announced in 2005, to be called The Palm Trump International Hotel and Tower.

In a departure from his real estate acquisitions, Mr. Trump and the NBC Television Network are partners in the ownership and broadcast rights for the three largest beauty competitions in the world: the Miss Universe, Miss USA and Miss Teen USA Pageants. He is also the star and co-producer of the hit television series, The Apprentice, which has received national and worldwide attention. In the summer of 2004, his radio program on Clear Channel made its debut and broke all syndication records.

Mr. Trump has authored seven books, all of which have become bestsellers. Trump World Magazine was launched in 2004, Trump University Online in 2005, and the Donald J. Trump licensing program currently includes men’s suites, dress shirts, neckwear, cuff links, watches, eyewear and fragrance. In January of 2006, GoTrump.com, an online travel agency, made its debut.

Robert T. Kiyosaki

Robert Kiyosaki, author of Rich Dad Poor Dad – USA’s Today’s #1 Money Book for two years running and the international runaway bestseller – is an inventor, entrepreneur and educator whose perspectives on money and investing fly in the face of conventional wisdom. He has, virtually single-handedly, challenged and changed the way tens of millions, around the world, think about money.

In communication his point of view on why ‘old’ advice – get a good job, work hard, save money, get out of debt, invest for the long term, and diversify – is ‘bad’ (both obsolete and flawed) advice, Robert has earned a reputation for straight talk, irreverence and courage.

Rich Dad Poor Dad ranks as the longest-running bestseller on all four of the lists that report to Publisher’s Weekly – The New York Times, Business Week, The Wall Street Journal and USA Today – and has  held a top spot on the famed New York Times list for over five years.

Translated into 46 languages and available in 97 countries, the Rich Dad series has sold over 26 million copies worldwide and has dominated best sellers lists across Asia, Australia, South America, Mexico and Europe. In 2005, Robert was inducted into the Amazon.com Hall of Fame as one of booksellers’ Top 25 Authors. There are currently 13 books in the Rich Dad series.

Robert writes a bi-weekly column – ‘Why the Rich Are Getting Richer’ – for Yahoo! Finance and a monthly column titled ‘Rich Returns’ for Entrepreneur magazine.

Prior to writing Rich Dad Poor Dad, Robert created the educational board game CASHFLOW© 101 to teach individuals the financial and investment strategies that his rich dad spent years teaching him. It was those same strategies that allowed Robert to retire at age 47.

Today there are more than 1.600 CASHFLOW Clubs – game groups independent of The Rich Dad Company – in cities throughout the world.

Born and raised in Hawaii, Robert Kiyosaki is a fourth generation Japanese-American. After graduating from college in New York, Robert joined the Marine Corps and served in Vietnam as an officer and helicopter gunship pilot. Following the war, Robert went to work in sales for Xerox Corporation and, in 1977, started a company that brought the first nylon and Velcro ‘surfer wallets’ to market. He founded an international education company in 1985 that taught business and investing to tens of thousands of students throughout the world. In 1994 Robert sold his business and, through his investments, was able to retire at the age of 47. During his short-lived retirement he wrote Rich Dad Poor Dad. In Robert’s words, “We go to school to learn to work hard for money. I write books and create products that teach people how to have money work hard for them”.

5. Loopholes Of the Rich, How The Rich Legally Make More Money And Pay Less Tax by Diane Kennedy

About The Author

Diane Kennedy, the nation’s preeminent tax strategist, is owner of D Kennedy & Associates, a leading tax strategy and accounting firm, and the author of The Wall Street Journal and Business-Week best sellers, Loopholes of the Rich and Real Estate Loopholes. Diane’s extensive teachings have empowered people throughout the country to minimize their tax liabilities through the use of legal tax loopholes.

Diane has written for The Tax Savings Report, Investment Advisor magazine, Personal Excellence, the Money & Finance section of Balance magazine, and Healthy Wealthy n Wise, where she has a regular column.

She’s been featured in Kiplinger’s Personal Finance, The Wall Street Journal, USA Today, and the Associated Press and on CNN, CNNfn, Bloomberg
TV and Radio, CNBC, StockTalkAmerica, and numerous regional TV and radio shows.

A highly sought-after international speaker and educator, she has dedicated her career to empowering and educating others about financial investments and the tax advantages that are available. Through Diane’s knowledge and execution of legal tax loopholes in her business and real estate investments, she and her husband Richard are able to contribute to special life-changing projects and charities in the United States and third world countries.

6. Mark Victor Hansen & Robert Allen – The One Minute Millionaire, The Enlightened Way To Wealth, an audio MP3 recording.

7. The 7 Step Success System To Building A $1,000,000 Network Marketing Dynasty - How to Achieve Financial Independence through Network Marketing by Dr. Joe Rubino

About The Author

Dr. Joe Rubino is an internationally acclaimed network marketing trainer, author, success coach, and the CEO of The Center for Personal Reinvention, an organization that provides personal and group coaching as well as productivity and leadership development courses. Dr. Joe retired from his successful million dollar dental practice at the age of 37, having replaced and exceeded his professional income with a network marketing residual income. He was featured on the cover of several leading publications including Success Magazine and in the cover story, “We Create Millionaires: How Network Marketing’s Entrepreneurial Elite Are Building Fortunes at Breakneck Speed” because of his ability to champion others to succeed. Joe is the author of 7 international best-sellers, currently in 14 languages and 43 countries. They include: _ Secrets of Building a Million Dollar Network Marketing Organization from a Guy Who’s Been There, Done That and Shows You How You Can Do It, Too _ The Magic Lantern: A Fable about Leadership, Personal Excellence and Empowerment _ The Power to Succeed: 30 Principles for Maximizing Your Personal Effectiveness _ The Power to Succeed: More Principles for Powerful Living, Book II _ Restore Your Magnificence: A Life-Change Guide to Reclaiming Your Self-Esteem
_ The Legend of the Light-Bearers: A Fable about Personal Reinvention and Global Transformation _ 10 Weeks to Network Marketing Success: The Secrets to Launching Your Very Own Million-Dollar Organization in a 10-Week Business-Building and Personal-Development Self-Study Course _ Secret #1: Self-Motivation Affirmation Tapes Joe is now committed to supporting others to enjoy successful lives and businesses. His vision is to impact the lives of 20 million people to be prosperous and live without regrets.

8.  Adair on Leadership, edited by Neil Thomas

About The Author

John Adair is internationally acknowledged as having had a significant influence on management and leadership development in both the business and military spheres. He has seen military service, lectured at Sandhurst, worked extensively as a consultant, held professorships in Leadership Studies and authored well received management and leadership books.

9. Gurus on E-business by John Middleton

A GUIDE TO THE WORLD’S THOUGHT-LEADERS IN E-BUSINESS

Gurus include: • Sergey Brin • Manuel Castells • Michael Dell Peter Drucker • Esther Dyson • Bill Gates • Steve Jobs • Kevin Kelly Gerry McGovern • Robert Metcalfe • John Naisbitt • Nicholas Negroponte Larry Page • Linus Torvalds • Michael Porter • Thomas Stewart Alvin Toffler • Niklas Zennström

About The Author

John Middleton is Co-Director of the Centre for Strategic Thinking, a membership-based organization that exists to promote better quality thinking and planning practices within UK companies. Recognized as a leading expert in decision-making tools and processes, he specializes in working with individuals and organizations that are determined to make best use of the future.

From 1996 until 2004, he was Director of the Bristol Management Research Centre, before which he spent 18 years working for BAA (formerly the British Airports Authority) and AXA Sun Life in various senior HR roles, covering recruitment, training, management development, information systems and HR strategy.

John is a Chartered Member of the Institute of  Personnel and Development, as well as a member of the Institute of Directors.

He holds a Masters Degree from the University of Bristol, where he has been an Associate Lecturer since 1994. He has taught IT Management on Manchester Business School’s International MBA programme since 2001.

He has written 11 books to date, including Writing the New Economy (Capstone, 2000), The Ultimate Strategy Library (Capstone, 2003), Culture (Capstone, 2002), and Upgrade Your Brain (Infinite Ideas, 2006).

From 1996 to 2002, he published and edited Future Filter, a bi-monthly business digest covering trends and developments in the new economy.

10. Mind Tools, Essential Skills for An Excellent Career by James Manktelow.

About The Author

James Manktelow has developed Mind Tools since 1995.

The Mind Tools concept started with his research into the practical skills and techniques he needed to progress his own career - he found it frustrating that so many simple, but important, life and career skills were so little known and taught. Mind Tools exists to help correct this.

Since 1995, visitors have viewed more than 8 million Mind Tools pages on the Mind Tools web site at www.mindtools.com. Many have been kind enough to send us very positive testimonials on how the techniques we have helped to popularize have helped them in their daily lives and their careers.

Outside his work with Mind Tools, James is a Director of UK financial software house, CQ Systems Ltd, which produces Europe's leading leasing and loan systems. His career with CQ has spanned marketing, business development, strategy, production and project management, business and systems analysis, software development and consultancy. In this capacity, he has provided extensive consultancy for major corporations in most European countries. Clients have included DaimlerChrysler, Bank of Scotland, Ford and Capital One, among many others.

James gained his MBA at London Business School, specializing in entrepreneurship, finance and strategy. He lives with his wife Rachel and son Alex in Wimbledon in London.

11. 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms by Troy Waugh

About The Author

Troy Waugh, CPA, MBA, is a leading author, speaker, teacher, and consultant to the accounting industry. Troy helps public accounting firms grow. He and his experienced team of consultants have helped firms add more than $500 million in new business through their consulting, training, and alliance services.

Troy’s highly acclaimed book Power Up Your Profits, has received praise throughout the world. It has been published in German and will soon be available in Japanese. Troy’s articles have been published in Accounting Today, The Practical Accountant, and numerous state society monthly newsletters. He has been publishing A Marketing Moment with Troy Waugh since 1992. He is one of the most sought after speakers on sales and marketing professional services in the United States.

Troy is the founder of The Rainmaker Academy, the leading sales and marketing training course in the United States and Western Europe. The Rainmaker Academy is a three-year intensive sales training program whose graduates have attracted over $300 million to their firms during the classes.

He received an MBA in marketing from the University of Southern California and a BS in accounting from the University of Tennessee.

Troy was an audit manager with PriceWaterhouse & Co., where he worked six years in their Nashville and Los Angeles offices. During his years with PriceWaterhouse, Troy was active in the Los Angeles Junior Chamber of Commerce and many other activities.

In 1975, Troy became Chairman and Chief Executive Officer of Advantage Companies, Inc. During his eight years with Advantage, Troy guided a complete repositioning of the company’s focus away from the budget motel business into magazine publishing. During this period, Troy negotiated over 40 acquisitions or divestitures of businesses.

In 1984, Troy became a Vice President with Jacques Miller, Inc., a real estate investment firm. He was promoted to Senior Vice President and National Sales Manager during his years with Jacques Miller, Inc. Due to theTax Reform Act of 1986, Troy was instrumental in repositioning the company away from tax-advantaged real estate in 1987 into high yielding health-care real estate and again in 1989 into real estate management.

He is a member of The Advisory Board, a national consortium of leading consultants to the professions, the National Speakers Association, The American Institute of CPAs, and The Tennessee Society of CPAs.

12. Adair on Teambuilding and Motivation, edited by Neil Thomas

About The Authors

John Adair

John Adair is internationally acknowledged as having had a significant influence on management and leadership development in both the business and military spheres. He has seen military service, lectured at Sandhurst, worked extensively as a consultant, held professorships in Leadership Studies and authored well received management and leadership books.

Neil Thomas

Neil Thomas is the Managing Director of Falconbury Ltd a joint venture business with T & F Informa. He has been involved in publishing and seminar/training for over twenty-five years.

Neil Thomas gratefully acknowledges the assistance of Angela Spall, Editorial Manager of Thorogood (the publishing company), in the preparation of this book.

13. Gurus on Leadership by Mark Thomas

About The Author

Mark Thomas is an international business consultant, author and speaker specialising in business planning, managing change, human resource management and executive development. Prior to becoming a Senior Partner with Performance Dynamics Management Consultants he worked for several years with Price Waterhouse in London, where he advised on the business and organizational change issues arising out of strategic reviews in both private and public sector organizations. His business and consulting experiences have included major organizational changes including strategic alignments, mergers and acquisitions and restructuring.

His current business activities include strategic change management and the facilitation of business planning and top team events. He regularly designs, leads and facilitates top team sessions on a wide range of business planning issues and initiatives – re-organizations, change programmes and mergers. In addition he manages a whole series of executive leadership and organization development initiatives that support wider organizational change – these include executive leadership and coaching programmes. He is an Associate Faculty member at the Tias Business School in Holland, MCE in Brussels and the Suez Corporate University.

Mark’s consulting experience has included working with major multinational and global corporations such as: Lloyds TSB Asset Management, Motorola, Barclays Capital, ECB, Reuters, Cisco, Sony, HSBC, Sun International, Forte, Coca Cola, Mars, Nestle, Aramex, Philip Morris, Oxford University Press, C&A, Sara Lee, Shell, Schroders, Union Bank of Switzerland, Alcatel, NCR, American Management Association, Alcoa, Aspect Telecommunications, Autodesk and Logica.

Based in London, Mark works across the globe – he has worked in over 40 different countries, including the United States, Japan, Denmark, Singapore, Australia, UAE, Turkey and Russia. In addition to his consultancy and development work Mark is a frequent conference and seminar speaker on business, organization and human resource issues.

Mark is a Fellow of the UK Chartered Institute of Personnel and Development.

His other book publications include:-

• High Performance Consulting Skills – (Thorogood, 2003)
• Supercharge Your Management Role – Making the Transition to Internal Consultant (Butterworth Heinemann, 1996 )
• Mergers and Acquisitions- Confronting the Organization and
People Issues. A special report (Thorogood, 1997)
• Project Skills (Butterworth Heinemann, 1998)
• Masters in People Management ( Thorogood, 1997)
• The Shorter MBA (Thorsens, 1991), second edition (Thorogood, 2004)

14. Selling to Anyone Over the Phone by Renee P. Walkup with Sandra McKee. Foreword by Karen Robinson CEO of PrimePoint Media

About The Authors

Renee Walkup is the president of SalesPEAK, Inc., her passion since 1996, where she helps her clients boost sales and drive profits through innovative selling techniques. Prior to founding SalesPEAK, Renee won numerous awards as a peak performer for seventeen years in sales and sales management within publishing, software, and other fields. Her clients include The Coca-Cola Company, CNN, Charles Schwab & Co., LaFarge USA, Nestle, Medical Doctor Associates, HMA, International Thomson, and dozens of medium-size companies throughout the world.

Thousands of professionals subscribe to her monthly tips newsletters (available at www.salespeak.com), where she provides valuable sales ideas. A graduate of Stephens College in Missouri, Renee lives in Atlanta, Georgia, with her husband Ted and daughter Rachel.

Sandra McKee has spent the last twenty years of her life helping individuals and companies prepare for and achieve their professional goals. As a speaker and trainer she has worked with Fortune 500 corporations, nonprofits, and small businesses throughout the United States. Currently, she is a senior professor at DeVry University in Atlanta.
Sandra is the author of three other internationally published
books and the mother of two sons.

15. Marketing to Women, How To Understand, Reach, And Increase Your Share Of The World's Largest Market Segment by Martha Barletta

16. The Leadership Training Activity Book by Lois B. Hart, Ed. D. and Charlotte S. Waisman, Ph.D.

About The Authors

Lois B. Hart

Lois B. Hart, Ed.D., is the founder and Executive Director of the Women’s Leadership Institute, a unique, yearlong program of mentoring, coaching and training executive women.

During the past thirty years, as President of Leadership Dynamics, she offered workshops, facilitation, organizational consulting and professional books to businesses, government agencies and non-profits throughout the United States.
Dr. Hart earned a BS from the University of Rochester, a MS from Syracuse University and her Ed.D. from the University of Massachusetts where she studied organizational behavior and leadership development with Dr. Kenneth Blanchard.
Lois has written 22 books and tapes including 50 Activities for Developing Leaders Vol. I, Faultless Facilitation-A Resource Guide and Instructor’s Manual, Learning From Conflict trainer’s manual and the Manager’s Pocket Guide to Dealing with Conflict. Other books include Training Methods That Work, A Conference and Workshop Planner’s Manual, Connections: Five Contact Points with Participants, Moving Up! Women, The Sexes at Work-Improving Work Relationships Between Men and Women with Dr. David Dalke.

In 2002, Lois was named the Colorado Women’s Leader of Excellence for her work with the Colorado Women’s Leadership Coalition. Other recent honors include a lifetime membership from The American Society of Training and Development-Rocky Mt. Chapter who gave Lois this gift for her numerous contributions to the association.

Charlotte S. Waisman

Charlotte S. Waisman, Ph.D., is a coach, trainer and team leader with The Women’s Leadership Institute.

Diverse clients in corporations, small businesses, government, nonprofits and universities have utilized her training, coaching, presentations and human resources’ knowledge and experience. She has expertise in developing Mentoring programs, certifications in diagnostic tools such as the Myers Briggs Type Inventory and is also a Certified Behavioral Interviewer.

Her extensive work history includes human resources and training positions in a number of firms. Currently, Charlotte is the Director of Human Resources at Ischemia Technologies (a Denver biomedical research firm). In addition to those duties traditional for an HR Director, she also is in charge of the training program for ISO 9001 certification. Earlier, while at Keane, Inc., she was in charge of employee career development and planned the initiatives to prepare the staff for future positions of greater responsibility within the firm.

At Telectronics, a worldwide manufacturer/distributor of implantable arrhythmia control systems (i.e. Pacemakers and Defibrillators), she was responsible for the creation of a world class education and training program including succession planning and extensive career development.

Dr. Charlotte S. Waisman has a B.S., M.A., and Ph.D. from the School of Communication at Northwestern University in Evanston, Illinois. Her background also includes 14 years as a tenured professor of speech and communication at the University of Utah and Northeastern Illinois University.

17. Gurus On Managing People by Sultan Kermally

About The Author

Sultan Kermally holds degrees in Economics, Sociology and Law and Diplomas in Finance & Accounting, Marketing and Education.

He is a Learning facilitator and management writer. He designs and delivers training courses in Business Strategy, Managing People, Managing Performance, Managing Knowledge and Personal Development.

He has conducted training in the UK, the Netherlands, Belgium, France, Austria, the Middle East, Hong Kong and Tajikistan.

For several years he has held senior academic positions in Scotland and thereafter, senior management positions with Management Centre Europe in Brussels, The London Business School and The Economist Group.

He has been involved in management education and development for a number of years, including distance learning management education courses. He is tutoring MBA modules on Strategy, Managing Knowledge Managing People, Strategic Marketing and International Business for the Open University Business School and Durham University Business School.

He is the author of ten management books including his latest book on Effective Knowledge Management: A Best Practice Blueprint published by Wiley under the CBI fast-track series and Gurus on Marketing and Managing and Developing Talent published by Thorogood.

18. The Engaging Leader - Winning With Today's Free Agent Workforce By Ed Gubman, Ph. D. author of The Talent Solution

19. The Management Bible by Bob Nelson and Peter Economy

About The Authors

Bob Nelson is the Bestselling author of 1001 Ways To Reward Employees while Peter Economy is an Associate Editor of Leader to Leader.

20. The Small Business Bible, Everything You Need to Know to Succeed in Your Small Business by Steven D. Strauss

About The Author

Steven D. Strauss is USA’s leading small business expert. An internationally recognized lawyer, business columnist, and speaker, Steve is also the author of a dozen books. Steve’s business column, Ask an Expert, appears weekly at USATODAY.com and is one of the most highly syndicated small business columns in the world. You can read his column every week at www.MrAllBiz.com/columns.

A highly sought-after commentator and media guest, Steve has been featured on CNN, CNBC, Bloomberg Television, The O’Reilly Factor, MSNBC, Court TV, the BBC, and ABC News. He has been seen in many magazines, including Time, Inc., New York, and Entrepreneur.

He has been featured in many newspapers, including Investor’s Business Daily, USA Today, the New York Daily News, the Los Angeles Times, the Detroit Free Press, and the Chicago Tribune.

Steve speaks to business groups the world over, including a recent visit to the United Nations. He consistently receives rave reviews for his humor, friendliness, energy, insight, and delivery. A small business owner himself, Steve is the president of The Strauss Group (Strauss Law Firm, Strauss Seminar Company, Ask an Expert column syndication, and MrAllBiz.com). He graduated from UCLA, the Claremont Graduate School, and the McGeorge School of Law. If you would like to receive Steve’s free newsletter Small Business
Success Secrets, have him speak to your organization, or otherwise get in contact with him, visit his web site, www.MrAllBiz.com.

21. Investing In Your Company’s Human Capital -Strategies To Avoid Spending Too Little—Or Too  Much by Jack J. Phillips, Ph.D. 

About the Author

Jack J. Phillips, Ph.D., is a world-renowned expert on human capital measurement and evaluation and is chairman of the ROI Institute, Inc. Through the Institute, Dr. Phillips provides consulting services for Fortune 500 companies and major organizations in forty-one countries. He conducts workshops for major conference providers throughout the world. Phillips is also the author or editor of more than thirty books and more than one hundred articles.

His expertise in human capital measurement and evaluation is based on almost thirty years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional bank, and management professor  at a major state university.

His background in HR led Phillips to develop the ROI Methodology _—a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, learning, coaching, consulting, quality, and technology programs.

Phillips’s most recent books include Proving the Value of HR, SHRM 2005; The Leadership Scorecard, Elsevier Butterworth-Heinemann 2004; The Human Resources Scorecard, Butterworth-Heinemann 2001; The Consultant’s Scorecard, McGraw-Hill 2000; Managing Employee Retention, Butterworth-Heinemann, 2003; Return on Investment in Training and Performance Improvement Programs, Second Edition, Butterworth-Heinemann 2003; The Project Management Scorecard, Butterworth-Heinemann 2002; Accountability in Human Resources Management, Gulf Professional Publishing 1996; and Performance Analysis and Consulting, ASTD 2000. Phillips is series editor for ASTD’s In Action casebook series and serves as series editor for Butterworth-Heinemann’s Improving Human Performance series. His books have been published in twenty-five languages.

Phillips has undergraduate degrees in electrical engineering, physics, 287 288 ABOUT THE AUTHOR and mathematics, a master’s degree in decision sciences from Georgia State University, and a Ph.D. in human resource management from the University of Alabama. In 1987 he won the Yoder-Heneman Personnel Creative Application Award from the Society for Human Resource Management.

22. The 22 Immutable Laws of Marketing - Violate Them at Your Own Risk by Al Ries and Jack Trout

About The Authors

Authors Al Ries and Jack Trout are probably the World's best-known marketing strategists. Their books have been published in fifteen languages and their consulting work has taken them into many of the world's largest corporations in North America, South America, and the Far East.

23. Boards That Deliver - Advancing Corporate Governance from Compliance to Competitive Advantage  by Ram Charan

About the Author

Ram Charan is an adviser, author, and teacher famous among directors and senior executives for his practical solutions to complex business and boardroom problems. For more than thirty-five years, he has worked behind the scenes at some of the world’s most successful companies, including GE, Verizon, Novartis, Du Pont, Thomson, Honeywell, KLM, Bank of America, Home Depot, and Johnson Electric Hong Kong. He has helped numerous boards transform their practices by facilitating board retreats, assisting with board evaluations, and providing guidance on succession issues.

Dr. Charan has numerous books to his credit, including the  bestsellers Confronting Reality: Doing What Matters to Get Things Right and Execution: The Discipline of Getting Things Done (both coauthored with Larry Bossidy), Profitable Growth, and What the CEO Wants You to Know. His past writing on corporate governance includes Boards at Work and articles for Strategy+Business, Director’s Monthly, Directorship, Directors and Officers, and Corporate Board.

Dr. Charan’s energetic, interactive teaching style has won him the Bell Ringer award at GE’s famous Crotonville Institute and best teacher award at Northwestern. He was among BusinessWeek’s Top 10 Resources for in-house executive development programs.

Dr. Charan has MBA and doctorate degrees from Harvard Business School, where he graduated with high distinction with a specialty in corporate governance and later served on the faculty. He has served as co-host of the Fortune Boardroom Forum and on the Blue Ribbon Commission on Corporate Governance. He is on the board of Austin Industries. Dr. Charan is based in Dallas, Texas.

24. How to Manage Training (Third Edition) - A Guide to Design and Delivery for High Performance by Carolyn Nilson

25. Angel Capital - How to Raise Early-Stage Private Equity Financing by Gerald Benjamin, and M.S. Joel Margulis

About the Authors

Gerald A. Benjamin, M.S., Senior Managing Partner of International Capital Resources (ICR), is recognized by entrepreneurs, investors, and financial intermediaries as one of the nation’s leading authorities on the business angel
capital market. He published the first angel investor magazine in 1992, and spearheaded the venture conference movement in California, founding the Northern California Venture Forum in 1989. With his co-author Joel Margulis, he has published seven books on angel capital, including Finding Your Wings: How to Locate Private Investors to Fund Your Venture; Angel Financing: How to Find and Invest in Private Equity; The Angel Investor’s Handbook: How to Profit from Early-Stage Investing (United States and India); Raising Finance (United Kingdom); Angel Finance (Japan); and Angel Finance (China). More than 50,000 entrepreneurs and investors have attended Mr. Benjamin’s seminar “Angel Financing: How to Raise Private Equity for the Early-Stage Venture,” which has been sponsored by more than 200 prominent entrepreneurial and investor organizations in the United States. He has developed one of the largest databases of high-net-worth,
early-stage, private equity or business angel investors in North America, with over 1,359 accredited investors participating. His research on the investment orientation, preferences, and habits of North American investors has been recognized in such publications as The Wall Street Journal, Time, Barrons,
Investors Business Daily, Individual Investor, Venture Capital Journal, Financial Times of London, Medical Economics, San Jose Mercury News, Investment Advisor Journal, and Inc. Magazine. Before founding ICR, Mr. Benjamin served as an entrepreneurial finance and private investment banking advisor to more than 400 companies in the United States, Canada, Mexico, South America, Europe, and the Middle East. He received his M.S. and B.A. degrees in business from the University of San Francisco.

Joel Margulis has a B.A. in history and M.A. in English from the University of Missouri, Columbia. He is the author and co-author of a number of books covering a range of subjects. He teaches in the English Department at San Francisco State University and lives in Mill Valley, California.

26. Fundamentals Of Sales Management for the newly appointed Sales Manager by Matthew Schwartz

27. Speak Like A CEO - Secrets For Commanding Attention And Getting Results by Suzanne Bates

About the Author

Formerly an award-winning television news anchor and reporter, Suzanne Bates is now an executive coach and consultant to business leaders and corporations. Her firm, Bates Communications, Inc., helps clients project an authentic voice of leadership and get a competitive edge in business.

For twenty years, Suzanne was an acclaimed news anchor with major market television stations WBZ-TV Boston, WCAU-TV Philadelphia, and WFLA-TV Tampa-St. Petersburg. She won an AP News Award and was nominated for a Columbia DuPont Award, and over her career, she interviewed thousands of political leaders, CEOs, experts, authors, and celebrities. As a keynote speaker, workshop leader, consultant, and executive coach, she helps clients discover practical, proven techniques to connect with any audience and talk their way to the top.

As President and CEO of Bates Communications, Inc., Suzanne leads a firm that helps businesses communicate with customers, clients, employees, directors, employees, shareholders, and the media. The firm’s executive coaching program, workshops, and strategies have been instrumental
in helping businesses communicate effectively.

Bates Communications, Inc., has conducted research and written for magazines and newspapers. The firm has published two nationwidesurveys, “Credibility, a New Era in Business” in 2002 and “How Does Your Boss Communicate?” in 2004. Suzanne is a frequent commentator on business communication issues. She also occasionally hosts programs on radio stations, including WBUR—Boston’s National Public Radio station.

Suzanne is a member of the Leadership Council at Harvard University’s Center for Business and Government. She is past president of the Massachusetts Women’s Political Caucus, a multipartisan organization devoted to helping women in leadership, and has coached many political leaders in communication skills. She is also a member of the prestigious Boston Club—for senior executive women—and she belongs to the CEO Club of Boston College, as well as the National Speakers Association.

Suzanne has a B.S. in Radio-TV Journalism from the University of Illinois. She has been an adjunct lecturer on current affairs at Harvard University’s Kennedy School of Government and has taught seminars at colleges, including Harvard Business School, Boston University, Boston College, and Babson College.

Suzanne is a dynamic keynote speaker and workshop leader. In addition to her book, Speak like a CEO: Secrets for Commanding Attention and Getting Results, she has several CD programs on communication skills, including the six-CD series “Speak like a CEO Toolkit.”

Suzanne was born and raised in Danville, Illinois, and now lives in a suburb of Boston, Massachusetts, with her husband and daughter.

Bates Communications, Inc., is located in Wellesley, Massachusetts.

28. The Professional Services Firm Bible by John Baschab and Jon Piot

About the Authors

This book was a major collaborative effort that involved untold hours on the part of many people. We were fortunate to have some of the best minds in professional services contribute to this book. All the professionals listed here contributed significantly to the entire process from design, content, to writing, editing, and publishing.

Primary Authors

JOHN BASCHAB began his career with a degree in MIS from the University of Alabama, where he was selected as the top student in his major by university faculty and was awarded the prestigious Seebeck Award for achievement in computer science. John continued his career in the IT department of Bell-South and at Intergraph Corp. After receiving his MBA with honors in behavioral science from the University of Chicago Graduate School of Business, John worked as a technology consultant to Fortune 500 companies in the Chicago office of management consultancy Booz Allen Hamilton. John is a cofounder of Impact Innovations Group, a privately held management and technology consulting firm. Impact Innovations employs over 400 consultants in offices in Dallas and Atlanta and manages Impact’s IT optimization practice.

JON PIOT received his degree in computer science from  Southern Methodist University and joined Andersen Consulting, developing computer applications and providing technology consulting services to Fortune 500 companies. Jon continued his career as vice-president of DMACS International, a software company whose international software rights of Fox Software products were later acquired by Microsoft. After receiving his MBA from the Harvard Business School, Jon joined the information technology strategy group of management consultancy Booz Allen Hamilton. Jon is a successful entrepreneur, cofounding Impact Innovations Group. Jon serves as Chief Executive Officer of Impact.

Contributing Authors

T. GREGORY BENDER is currently the president and CEO of Message Logix, Inc., a growing e-mail marketing, messaging, and consulting company. In August
2001, Gregory formed Message Logix, Inc. Its e-mail marketing software product, CampaignBuilder, helps corporations increase revenue, brand perception,
customer loyalty, and e-commerce transactions over the Internet. In late 2003, Mr. Bender created K-12 Alerts, which is an emerency e-mail and text-based messaging to the cell phone management platform for school districts as part of CampaignBuilder. For the past two years, Mr. Bender also has acted as a managing partner in mediaSPA LLC developing interactive database driven applications for corporations.

Mr. Bender founded BDInter@ctive (BDI) in 1994, an award-winning interactive agency. In 1998, Bender cofounded YourGrocer.com (YG); as interim CEO and investor, he helped YG in 1998 to 1999 dramatically build the e-business and customer base through strategic relationships and online marketing strategies. In 1999, Bender sold a majority stake in YourGrocer.com to Brand Equity Ventures.
From 1996 to 1999, Mr. Bender worked with the Interactive Advertising Bureau and its board of directors to develop the first advertising and privacy standards for interactive advertising on the Internet. Bender has been a featured speaker at Internet and marketing industry conferences in New York and San Francisco and provided expert opinions and quotes to the New York Times, Forrester Research, Forbes.com, Internet.com, and Channelseven.com.

In 2000/2001, Bender served on the senior advisory board of CarePackages.com (CP), an e-commerce gifting and online greetings service.  In September 2001, he helped CP engineer a merger with Student Advantage (NASDAQ: STAD).

Mr. Bender has over nine years of new media and marketing experience and has provided strategic Internet and Intranet direction to numerous wellknown companies and organizations such as AOL, GE Capital, School Guide Publications, Gettysburg College, Motorola, Renaissance Capital (IPOhome .com), BarnesandNoble.com, and AMC (AMCtv.com).

Mr. Bender and CampaignBuilder consult with many Internet, education, finance, entertainment, and technology companies. Bender is a specialist in strategic direction and partnerships, marketing, web design/technology, and business development. He is a graduate of The New School /Parsons School of Design.

TIM BOURGEOIS is the CEO at Pixel Bridge Inc, a Boston-based Internet consulting firm that specializes in helping small and mid-size organizations use the Web for competitive advantage. He works with strategic clients to develop Internet strategies and ensure their online goals are aligned with underlying corporate goals. Tim also leads the firm’s professional services industry practice. In addition to his role at Pixel Bridge, he is a partner at the Hocquet Group, a talent management and executive recruiting firm focused exclusively on the management consulting and IT services industry.

Previously, Tim was vice-president at Kennedy Information, a publishing company serving the consulting and executive recruiting businesses, where he managed market research and consulting activities. During his time there, the company increased revenues tenfold and subsequently was acquired for $48 million by the Bureau of National Affairs. Prior to his role at Kennedy, Tim was an analyst in the Services Group at International Data Corporation.

He is a graduate of Bowdoin College in Brunswick, Maine.

JANA CARPENTER has over 25 years of experience in leadership and consulting roles with Fortune 500 corporations in the financial services industries, including FTI Consulting, Inc., Arthur Andersen, BaxterHealthcare, Hewlett-Packard, Bank of America, and Allegiance. Jana is currently the vicepresident of sales and marketing for FTI, where she is responsible for managing the sales activity for all of its litigation businesses, as well as firmwide marketing initiatives. In this capacity, Jana supervises a team of 30 sales consultants and develops strategic and business development programs to sustain growth and strengthen FTI’s market position. In addition to her sales and marketing achievements, Jana is an accomplished entrepreneur, and in 1995 she founded Build Your Business, a business education forum for entrepreneurs, and Boss School, a boot camp for business owners.

CRAIG E. COURTER is COO at Baker and McKenzie, one of the world’s largest law firms with more than 3,000 lawyers serving in more than 68 offices across 38 countries. He is responsible for significant aspects of the firm’s operations, including technology, knowledge management, professional development, marketing, business development, benefits, strategic planning, and firm meetings. Prior to becoming COO, he served as chief technology officer.

Before joining Baker & McKenzie, Craig was technology partner and CIO of San Diego-based law firm Seltzer Caplan McMahon Vitek. He was previously a practicing lawyer for 13 years—practicing in the areas of high technology and intellectual property—and he lectured at the University of San Diego School of Law for 3 years. Formerly, he served as executive officer of the USS Pluck where he received two Navy commendation medals and the Nav y Achievement Medal. He received his JD from the University of San Diego (magna cum laude) and completed his undergraduate work at Eastern Illinois University.

GINA GUTZEIT has over 20 years of experience in operational and financial restructuring, interim management, and bankruptcy proceedings. She is a senior managing director at FTI Consulting, Inc., a publicly traded corporate finance, restructuring, forensic accounting, and economic consulting firm.

Previously, Gina was a partner in PricewaterhouseCoopers’ Financial Advisory Services Group, where she served as interim CFO for a mid-size global management consulting firm and as a financial advisor to numerous companies experiencing financial and operational changes. Her industry experience includes professional services firms, health care, transportation, financial services, telecommunications, retail, distributors, securities/ commodities, and hospitality. Gina received a bachelor ’s degree in public accounting from Pace University. She is a CPA, a Certified Insolvency and Restructuring Advisor, and a Certified Fraud Examiner.

MICHAEL W. MALAKOFF is a managing member and cofounder of the Trisul Group, LLC, a management consultancy specializing in growth strategies.

Michael has a proven track record of providing value-added consulting, developing new businesses, and improving operating effectiveness, both as a consultant and an executive. His experience covers a wide variety of industries, including professional services, financial services, and travel. Michael also has significant entrepreneurial experience, having previously cofounded a successful e-business consulting startup. He began his career as an attorney.

Michael earned a BA in economics from the University of Texas, a JD from Pepperdine University School of Law, and an MBA from the Southern Methodist University Cox School of Business.

THOMAS MARBACH has worked for two leading consulting and systems integration firms. As a part of his consulting and industry experience, he has served as project manager on large-scale implementations of accounting and
finance, human resource, and other administrative systems. He has also worked in the service firm’s functions of finance and accounting, recruiting, and new service development. His professional experience includes technology management consulting to clients in a variety of industries.

Tom received his doctorate in business administration with a major in information systems from the University of Texas at Arlington. He received his MS in accounting from North Texas State University and his BS in computer science from East Texas State University. He is a CPA in the state of Texas.

BRANT C. MARTIN is an attorney with Puls, Taylor & Woodson, LLP. He has an active national trial practice consisting of class actions, personal injury, professional malpractice, and commercial litigation disputes. Brant has prosecuted numerous complex lawsuits and class actions in federal and state courts involving securities fraud, defective products, and consumer protection. As a plaintiff ’s lawyer, Brant draws on his unique background as a former corporate and securities lawyer and as a former law clerk to the Honorable Richard A. Schell of the Eastern District of Texas.

Brant received his JD from the Southern Methodist University School of Law where he was valedictorian of his law school class, served as editor-inchief of the SMU Law Review, and received a full scholarship as a Hatton W. Sumners Scholar.

Prior to attending SMU, Brant earned a master ’s in religion and literature from Yale University and a bachelor ’s degree in Spanish and English from Washington and Lee University. Currently, he serves on the board of directors of the Tarrant County Trial Lawyers Association and on the board of advocates of the Texas Trial Lawyers Association. Brant was also selected in 2004 as one of the “Best Lawyers Under 40” by D Magazine.

D. MICHAEL MCDOWELL is cofounding partner of McCrory & McDowell LLC and is currently managing partner of the firm and chairman of its executive committee. He and Ken McCrory formed McCrory & McDowell in 1983 and built it into one of the largest accounting and consulting firms in Pittsburgh.

Mike focuses his practice on strategic planning, which includes developing the strategic process for clients such as law and accounting firms, facilitating clients’ strategic retreats, and assisting with the implementation of strategic initiatives. Mike provides consulting services to the health care industry and has served as COO for multispecialty physician networks that employ hundreds of physicians and generate more than $500 million in annual charges.

Before founding McCrory & McDowell, Mike worked in the  international division of a large international accounting firm. He holds a BS from Indiana State University and is licensed as a CPA in Pennsylvania. Mike is a member of the National Association of Certified Valuation Analysts and has been qualified as a facilitator through the Institute of Cultural Affairs. He has published a number of articles on the strategic management of professional firms.

SCOTT M. MCELHANEY is a partner at Jackson Walker LLP, a Dallas, Texas, law firm, where he practices commercial litigation and employment law. He has handled a wide range of cases in state and federal trial and appellate courts. He has significant experience in employment discrimination, FLSA, and ERISA litigation; trade secret misappropriation claims; noncompetition agreement injunction proceedings; fraud and breach of fiduciary duty cases; defamation cases; and copyright infringement claims.

Scott is also an instructor at the Southern Methodist University Dedman School of Law, where he teaches employment law and has taught legal research and writing.

Scott received his bachelor ’s degree, summa cum laude, from Dartmouth College and his JD, cum laude, from Harvard Law School. Prior to entering private practice, he was a law clerk to Chief Judge Barefoot Sanders, U.S. District Court for the Northern District of Texas, and to Judge Irving Goldberg, U.S. Court of Appeals for the Fifth Circuit.

JEFFERY B. NEMY is a senior vice president at The Interpublic Group of Companies, one of the largest marketing communications companies in the world. Interpublic provides advertising, public relations, and other marketing services globally through its network of over 40,000 employees in approximately 130 countries. Prior to transferring within the company to his role in developing a new global IT shared services organization, he served as senior vice-president, regional finance director for the San Francisco office of Foote, Cone & Belding, one of the largest advertising agencies on the West Coast, with approximately $1 billion in billings and over 400 employees. Previously, he was director of financial services during the startup phase at Nextel Communications where he led the development of the company’s financial planning and reporting systems. Prior to that, he was responsible for managing the financial planning and analysis functions for Chronicle Broadcasting Company. For the first decade of his career, he worked as a
management consultant at both Arthur Young and Price Waterhouse and provided valuation analysis services while working for a boutique M&A advisory firm. He received his MBA from the University of Santa Clara and completed his undergraduate work in business administration and economics at California State University, Chico. He is a CPA in California.

K. TODD PHILLIPS is a founding partner of Wick Phillips, LLP, a Dallasbased law firm focused on providing its clients with innovative solutions to a wide variety of commercial disputes. From counseling clients on potential litigation issues, to aggressively and creatively litigating complex disputes, Wick Phillips, LLP is committed to providing the highest level of service throughout all phases of the dispute resolution process.

Todd was born in Anchorage, Alaska, and was raised in Laguna Niguel, California. Todd earned his BA degree with honors from Michigan State University and a law degree from Southern Methodist University School of Law.

After graduating from Southern Methodist University, Todd began his career as an associate in the business litigation section at Haynes and Boone, LLP. Thereafter, Todd was employed as an associate in the litigation department of Weil, Gotshal & Manges, LLP, which was recently recognized as one of the nation’s top litigation departments by The American Lawyer. Todd is admitted to practice in the State of Texas.

JOHN J. REDDISH is founder and president of Advent Management International, Limited. John and his associates work with, and speak to, leaders who want to master growth, transition, and succession.

Prior to starting his own consulting practice in 1978, John served as vice president of the Presidents Association (PA) of the American Management Association. From 1971 to 1976, he was president and director of client services at RA Group, an advertising and public relations agency. John has also been associated with the New York State Nurses Association, IBM Corporation, Edison Electric Institute, and the Civil Service Employees Association.

John is a member of the National Speakers Association, the American Arbitration
Association panel of arbitrators, and the Pennsylvania Business Brokers Association. He has written and spoken widely and is the author of the audiocassette program, “New Techniques for Motivation and Discipline” (Dible, 1983). He holds a bachelor ’s degree in communications from Fordham
University and a master ’s degree in administration from West Chester University.

He has also taught management classes for several universities and training organizations, including Penn State University, Boston University, Texas Tech University, AMA International, INC Seminars, and others. John is a Certified Management Consultant.

LESLIE REISNER is a professional lecturer and clinical psychologist in private practice in Los Angeles and Newport Beach, California. Leslie received her BS degree in human development from Cornell University, her MS degree in experimental psychology from Villanova University, and both her MA degree and doctorate degree in clinical psychology from Hofstra University. She received her clinical training at the Institute for Rational-Emotive Behavior Therapy (REBT) in New York City, under the direct supervision
of Dr. Albert Ellis, the founder of REBT.

Leslie is one of the West Coast’s leading experts in REBT, a form of brief cognitive-behavioral psychotherapy that focuses on the present behaviors that can sabotage a fuller experience of life. Instead of focusing on what can’t be changed (the past), Leslie teaches effective, present-day strategies to problem solving, relating to others, and personal self-enhancement. She has lectured and leads numerous workshops nationwide on stress management, increasing motivation, overcoming compulsive eating and addictive disorders, assertiveness training, improving relationships, and many other topics at law firms, hospitals, universities, professional conventions, and various professional groups.

FRANCISCO “FRANK” RIBEIRO is a principal in Booz Allen Hamilton’s Organizational & Change Leadership practice focusing on the communications and technology industries. He specializes in business strategy and the transformation of technology-driven companies from product to customercentric organizations. His expertise lies in the areas of strategic transformations, growth strategies, and high-performance organizational design to help global communications and technology companies sustain growth and profitability.

Frank has coauthored articles focusing on new operating models and services/solutions-focused strategies for telecommunications and technology-driven companies.

Prior to joining Booz Allen Hamilton, Frank was an experienced executive in the telecommunications industry. He held leadership roles in the areas of engineering, product development and management, and strategic planning.

He holds an MBA from the Stern School of Business at New York University and a BS degree in engineering from the New Jersey Institute of Technology.

JOE SANTANA is a director with Siemens Business Services. He is also coauthor of Manage I.T., a book that taps into his technology and professional services management experience to provide IT managers with those competencies
needed to succeed in the highly competitive twenty-first century. In addition to his years of experience designing and executing learning and development solutions, Joe has extensive personal experience as a manager and executive working for and servicing Fortune 1000 clients. For 15 years of his career, Joe served as an enterprise executive in the fast-paced, zero-tolerance for error, global financial services arena where he launched and managed highly profitable projects. In all of his roles, his key area of success has been in the transformation of nonprofitable service organizations or poorly organized in-house departments into business-aligned, revenue-driving operations that run like a well-managed professional services business. Joe is a highly sought-after media commentator and speaker whose views are well known to readers of various publications including Fortune, Computerworld, and the Outsourcing Journal, as well as other media channels including radio and television.

ROBERT H. SCHWARTZ is the managing principal and chief executive officer of the firm of Raymond & Prokop, P.C., with offices in Southfield, Grand Rapids, and Sault Ste. Marie, Michigan. He has extensive experience in business planning, mergers, and acquisitions. He also has considerable experience assisting physicians, hospitals, and nursing homes in the health care regulatory areas, including reimbursement, fraud and abuse, and hospitalphysician relations, among others. He is also involved with matters concerning international practice with a particular emphasis on Mexico, Latin America, and Canada.

He received his Bachelor of Arts and Juris Doctor from Wayne State University. He is a member of the Health Law Section of the American Bar Association and Michigan Bar Association, the American Health Lawyers Association, and the Business Law Section of the American Bar Association.

Schwartz has also authored a number of articles for various publications, is a frequent lecturer on topics relating to health care, and has been interviewed on many occasions by Detroit area media agencies. Mr. Schwartz lives in Southeast Michigan with his wife and two daughters.

BRYAN J. WICK is a founding partner of Wick Phillips, LLP, a Dallas, Texas, based law firm focused on providing its clients with innovative solutions to a wide variety of commercial disputes. Bryan has a national practice and has prosecuted and defended numerous complex commercial disputes in federal and state courts throughout the United States and the United States Virgin Islands. Additionally, Bryan has significant experience representing debtors and creditors in bankruptcy proceedings.

Bryan graduated from the University of Pennsylvania with a BA in international relations and a minor in economics and then received a Juris Doctorate from Washington University School of Law in St. Louis, Misouri.

Bryan has worked for two U.S. Magistrate Judges and one U.S. District Court Judge and is currently licensed to practice law in Texas, New York, and the U.S. Virgin Islands. Bryan was also selected as one of the “Best Lawyers Under 40” by DMagazine.

29. Meeting Excellence - 33 Tools To Lead Meetings That Get Results by Glenn Parker Robert Hoffman

About The Authors

Glenn Parker works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. His best-selling book, Team Players and Teamwork (Jossey-Bass, 1990), was selected as one of the 10 best business books its year. Now in its seventh printing, it has been published in several other languages. Glenn is the author of some 15 other books, facilitator guides, and instruments, including the recently revised update of his best-seller, Cross-Functional Teams (Jossey-Bass, 2003) and the widely used instrument, the Parker Team Player Survey (CPP, 1992). Glenn is one of only 75 management experts recognized in The Guru Guide (Wiley, 1998).

Glenn is a hands-on consultant and trainer who works with start-up and ongoing teams of all types in a variety of industries. He facilitates team building, conducts training workshops, consults with management, and gives presentations for organizations across a wide variety of industries. His clients have included pharmaceutical companies such as Novartis, Merck and Company, Johnson &
Johnson, and Bristol-Myers Squibb; a variety of industrial organizations such as 3M, Kimberly-Clark, The Budd Company, Penntech Papers, AlliedSignal, and Sun MicroSystems; companies in telecommunications including AT&T, Pacific Bell, NYNEX, and Lucent/Bell Labs; service businesses such as Commerce Clearing House’s Legal Information Service, Asea Brown Boveri (ABB) Environmental Services, American Express, and the New England Journal of Medicine, and many others, as well as teams from government agencies at the EPA, NIH, Department of the Navy, and the U.S. Coast Guard.

Glenn holds a B.A. from City College of New York, an M.A. from the University of Illinois, and has studied for the doctorate at Cornell University. He is much in demand as a speaker at corporate meetings and at international professional conferences in human resources, team development, and project management.

Glenn is the father of three grown children and lives with his wife, Judy, in central New Jersey. In his spare time, he volunteers with the American Cancer Society, roots for the Philadelphia 76ers, rides his bike, and plans his next vacation.

Robert Hoffman is currently working as executive director of organizational development for Novartis Oncology. In this role, he provides coaching and guidance to global managers and team leaders in one of Novartis’s leading businesses.

He works with teams, groups, and individuals to jointly develop solutions and responses to team performance issues, organizational change projects, and individual and managerial development needs.

Bob has been with Novartis since 2001, starting in the esearch and development organization. Prior to joining Novartis, Bob spent 12 years with Warner-Lambert, which he joined in 1988 as corporate training manager. He progressed through several corporate HR positions and moved to the Parke-Davis division in 1994. He supported the U.S. Sales and Marketing organizations and was ultimately asked to join the “Go-To-Market” project on a full-time basis, helping Parke-Davis adopt key learnings from its successful launch of Lipitor, the world’s largest-selling pharmaceutical product.

Building on this success, Bob relocated to Ann Arbor, Michigan, to provide organizational development support for the Parke-Davis R&D group. When Warner-Lambert was acquired by Pfizer, Bob was one of four people chosen in Ann Arbor to provide full-time support to the integration activities. These activities were widely seen as best practice and were documented extensively in the press and academic literature.

Bob has also worked in Human Resources in the banking, retailing, and publishing industries. He received his master’s degree in industrial psychology from the University of Akron in 1982. Additionally, Bob was one of the first participants in a unique doctoral program offered by George Washington University, in which participants attended the program full time while still employed. Bob started this program in 1992 and successfully completed his dissertation in the area of career development in 1997.

Bob resides in Watchung, New Jersey, with his wife, Deanna, and their four children.

30. Time Mastery - How Temporal Intelligence Will Make You A Stronger, More Effective Leader by John Clemens and Scott Dalrymple

The Epilogue to The Book

“In writing this book, we have taken a journey through time, a vast subject that is greatly misunderstood. Probing this most universal yet most mysterious of subjects has been a challenging quest, giving us a new respect for St. Augustine’s
lament in his Confessions, ‘‘What then, is time? If no one asks me, I know. If I wish to explain it to someone who asks, I know it not.’’

Yet five years of research, much of it gleaned from the narratives of corporate leaders so temporally savvy that we began calling them ‘‘time masters,’’ have convinced us that time’s time has come, that temporal intelligence can significantly improve leaders’ effectiveness by enhancing their awareness and knowledge of time.

We believe that temporal intelligence is as important to leadership success as long-heralded behaviors such as empowering others, modeling the way, challenging the status quo, and creating shared visions. Whether it is a fresh, new
sense of how a team’s rhythm can be discerned and then changed, or of how slicing, dicing, and calendarizing time can be trumped by the continuous flow of peak experience, time’s fascinating intersection with almost everything that
leaders do is ubiquitous.

For these reasons, we are convinced that time and timing are essential inputs that determine the success or failure of everything from organization change efforts to breaking into new markets successfully. This uniquely human force (one
that has encouraged permanence, constancy, and equilibrium for mankind since the dawn of history) also carries in its relentless DNA the power to drive radical change and transformation.

We hope that this book is a call to action, one that has awakened new interest in expanding the breadth of your temporal repertoire. That you now possess the ability to see time through many different lenses. And that you, like our
time masters, will begin your own quest—a journey that will enable you to truly understand time, not just measure it by a clock.

Like our journey, yours will not be an easy passage. ‘‘For tribal man space was the uncontrollable mystery,’’ warned Marshall McLuhan in The Mechanical Bride. ‘‘For technological man it is time that occupies the same role.’’ But we believe that this exciting new adventure will be worth the effort, and that enhancing your temporal intelligence will help you to harness this remarkable source of leadership energy.”