Network Solutions Limited

I am about to officially seal this deal with Network Solutions Limited, Broad Street, Lagos.

Network Solutions Limited is one of Nigeria's leading providers of Corporate SMS Applications.

Mobile communication is advancing throughout enterprises of all sizes. The Short Messaging Service (SMS) has been globally available for more than 10 years now and offers a powerful and beneficial tool for enterprise communication. Despite different requirements by SME’s and corporate users, the SMS proves to be a leading wireless communication medium that can be managed and integrated easily with existing IT environments. System requirements are very low, terminal devices widely spread and benefits of its use high. SMS is perfectly suited for ‘Mobile Alerts’ as well as ‘Info on Demand’ type of applications in an enterprise.

Network Solutions Limited is introducing to you SMS InfoCenter, which has been customized for companies in various sectors. Our InfoCenter is based on our core software modules, which help us to integrate our SMS Solutions into your current system. Some advantages of using InfoCenter includes Maximum Automation, Complete SMS Control Panel, and Artificial Intelligence in SMS.

Corporate SMS Applications

Our present SMS applications are as follows:-

1. Contact Center Solutions

2. Sales Force Automation

3. Supply Chain and Logistics Information

4. Management Information System

5. Enterprise Network Monitoring

6. Customer Relationship Management

7. Mobile Office Applications (e-mail notifications, etc)

8. and many more…

Contact Center Solutions

INFOCENTER provides an ‘Info on Demand’ application. It stores all the necessary information of a client, and makes the information accessible through SMS text. Direct interaction with the information is permitted, to obtain or submit information. It is automated, and can reply to different requests in different ways with different criteria, just as the client prefers.

• 24-hour access to business information through SMS

• Information storage in directory structure to provide easy and direct access

• Real Time processing of request

• Filtering received messages based on various criteria

• Automatic parameterized replies to received messages

• Automatic exporting to external data sources

• E-mail connection for SMS-to-Email, to submit catalogues and big documents

• Web connection for Web-to-SMS, external database and Bulk SMS

• Extraction of Key Business words to form SMS message up to 640-character limit per concatenated message

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Sales Force Automation

In any organization, the field sales force is the most mobile and spread out group of people. With SMS-enabled sales force automation, the sales personnel, regardless of his location, can use his mobile phone to do the following:-

• Access information about price, product stock inventory and availability, so as to help him close the order on the spot with the distributor or customer

• Access particular order status information to answer customer queries about the same and thus have a more satisfied and assured customer

• Receive schedule alerts about his sales performance (consolidated or product wise order booking vis-à-vis sales target, etc) to help him plan and manage his sales activity accordingly.

• Access customer/distributor ordering and payment track record to manage a customer better

• Receive payment collection due alerts and reminders

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Supply-Chain & Logistics Information

Integration of SMS Solution into Supply-Chain management system can enable the following:-

• Automatic SMS alerts if any product stock falls below critical stock level

• Automatic SMS alerts for critical demand situation (i.e., demand exceeds inventory)

• Automatic SMS intimation for material dispatch

• Using SMS to check stock of a particular item irrespective of the person’s location

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Management Information System

SMS solution can be used effectively for following Management Information applications:-

• Scheduled automatic daily information capsule to management members, regardless of their location, by SMS containing vital business performance indicators, viz. consolidated order booking (for the day, month or year), invoicing, inventory value, production figures and payment collection, etc.)

• Monitor real time sales figures or any other business performance indicator (production, invoicing, etc) at any time of the day, from anywhere, by sending an SMS query.

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Enterprise Network Monitoring

With increasing dependence of businesses on IT systems, SMS solutions are ideal for monitoring enterprise IT facility viz. servers, routers, server room environment, etc. It helps to keep applications running 24/7, through automatic detection and correction of problems and issues. In case of any problem or fault, the SMS system would also immediately trigger alert messages to notify the concerned people for prompt action. Some of the applications that can be implemented are as follows:-

• Monitor various critical servers in a network by checking their accessibility, CPU usage, memory availability, page file size, directory size, disk space, etc. and generate automatic SMS alert if there is a problem.

• Monitor critical services and processes in a particular server and send automatic SMS alert if the service or process stops.

• Monitor database servers, mail servers, web servers, ftp servers for status, availability, accessibility and health and generate SMS alerts in case of any problems.

• Monitor various active network components viz. router, switch, firewall, etc. and generate SMS alert in case of any error or fault condition.

• Monitor health of backup power supply (UPS) and generate SMS alert in case of an unhealthy condition, so that the problem can be rectified immediately and an emergency situation in the case of a power failure can be avoided.

• Monitor server room environment (temperature, humidity, etc.) using intelligent sensors connected to SMS Application Server and generate automatic SMS alert in case of a problem.

• Restart a service (or multiple services) upon failure; reboot a server upon failure; launch an executable or batch command job; network Monitor System parameters can be passed.

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Customer Relationship Management

One of the important aspects of managing customer relationship is to ‘keep in touch’ with customers and keep them informed about various aspects of their relationship with the company. Depending on the type of business, some of the SMS applications that may be deployed to manage customer relationship are as follows:-

• Billing/invoicing and payment due alert SMS

• Allow customers to access account information by SMS

• Allow customers to use SMS to track status of their orders placed by them

• Customer loyalty program information by SMS

• Broadcast information to customers about special discount offers

• Allow customers to track status of their complaints by SMS

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Mobile Office Application (e-mail notifications, etc.)

One of the objective of deploying SMS communication system and other mobile communication tools is to mobilize existing applications and integration of field service staff in to the work and communication flow. Some of the mobile office applications that can be deployed using SMS solution are as follows:-

• SMS notification of new incoming email (any email or email from a particular address).

• Access address book from mail server using SMS.

• Mobile office messenger to contact mobile sales personnel from any office desktop.

• Send email, edit, view email header, delete or forward emails, all by SMS from your phone.

• Send email to many recipients by SMS.

• Send email by SMS using your regular email accounts such as yahoomail.com, gmail.com, hotmail.com, etc.

• Pick documents (reports, files, image, brochure, memo, minutes, etc.) from folders and send as attachments to many recipients, all by SMS.

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Advantages of SMS

Advantages of using SMS for corporate applications are directly related to the advantages of SMS itself. SMS is a highly mature communication tool and guarantees a high level of availability and quality of service. Some of the advantages of SMS are as listed below:-

• SMS communication has the widest coverage

• Cost Effective

• 2-Way Communication

• Message Distribution to many recipients

• Ease of Use requires no further training

• Personal – only the recipients read the message

• International delivery allows information accessibility irrespective of the location of origin/destination mobile user

• Permits personalization

• Instant delivery (most of the time)

• SMS is a fun loving tool. It is catching up record breaking usage

• Can be saved for further reading

• Messages will be received by targeted individuals

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In case u do not understand the grammar I have been blowing, what I am trying to say is that we can be of help in case u are a bank and u want your customers to be alerted through SMS whenever a transaction is carried out on their bank account, or u are an insurance company, and u want sms alerts to be sent to ur policy holders every time their premium payment is due, or u are a school and u want sms alerts to be sent to the parents of your pupils and students every time u want to remind them of your PTA meetings, and u want ur students and pupils also to be able to query ur database to, let’s say, check their results or examination numbers, or u are an industrial company and u want to reach ur distributors every time u have new stock in ur store through sms messages in their phone, and u also want ur distributors to be able to query ur database to know the exact stock available at any time through their phone, or u are whoever that needs Corporate SMS service.

 Cost

Standard installation of our system in your company, school, institution or organization would cost a total of 1m NGN (1 million Naira).

If u do not have unusual capacity and specifications, then this installation cost would be just it for u, and the standard installation would be just ok for your needs.

Before long, I shall post a list of the companies and institutions we presently service so u can get in touch with them to see what they have to say about our service.

 Contact us

Call me on phone or write me an email and I will send down my people to do an on-the-spot and free of charge demo for u.